Our front staff do it for you. They screen all intake forms & contact anyone with incomplete forms, including Covid Screenings.
They handle all late cancellation/no show conversations & fees. They also manage wait list calls.
Their experience & knowledge of health care industries especially Massage Therapy make answering most patient inquires simple without having to get the RMT to phone the patient.
This significantly cuts back on Practitioners needing to do admin work & focus on bigger things like patient care.
Our admin do all the submissions to PBC, Telus Health, Green Shield & MSP. They also manage the accounts receivable & our practitioners are paid up front while the clinic waits on payment from the insurance companies.
Admin screens all patient appointments. They make sure all ICBC MVI intake forms are completed, submit claims, track end dates, queue practitioners for extension requests & contact adjusters when needed. They are well informed on how ICBC works & walk patients through the steps needed to navigate the system.
Our front staff take care of laundry with our onsite machines. They wash, dry & fold all the laundry, including fabric masks that we provide our practitioners & front staff.
They also take care of sanitizing all shared areas throughout the day, steam cleaning the floors every night & keeping everything stocked & ready to go.
Our Clinic also supplies all linens, tables, lotions, gels, soap, table/room sanitizer, Table warmers, vinyl table covers, fabric & disposable masks.
Minimizing out of pocket expenses for you the Practitioner.
The independence & profit margins of renting a room with the advantages of having someone else managing business operations.
3.80$ + GST per 15 min block allows you to customize patient load & schedule.
RMT: ie one treatment at 115$ (60 min Tx + 15 min break) would be 96.62$ profit comparable to a 84/16 split with your only expenses being insurance, license, computer/laptop & continuing education... no supplies, equipment, linens as expenditures or most importantly your time spent on administration/cleaning duties.
Due to Covid-19 we will subtract any gaps in the schedule from your rent for 2 months while you are building your clientele. We understand the uncertainty of changing practices right now & we want to help take the pressure off changing locations during this time. Please also note you will not be charged for rent in the event of closure.
Have a few more questions? Check out our Q and A.
Full Admin Service during Clinic Hours:
Direct Billing Insurance:
*all processed by Admin
Personal Protective Equipment
*We are here to support you, however please note each practitioner is responsible for marketing themselves above and beyond what we provide.
Our current RMTs take home a split between 83%-87%. Even our newest additions to the team manage 83% take home in their first month.
So long as it is done 5 weeks in advance there is no problem to take time off. Earlier notice is always preferable. Anything after 5 weeks you are responsible for the time you have reserved.
We have a 2 per month allowance for sick or injured where we will waive the fee. You may choose to work on a different day if the availability is there (this is optional for those who want to make up the lost time).
What we have done: if we are unable to provide our space and services to practitioners or they need to self-isolate, they are not charged for that time. If they elect not to work then they will be responsible for time reserved.
A. It works for different practitioners i.e. RMT, Chiro, TCM...
B. It allows for flexibility in the practitioners schedule i.e. school dropoff/pickup, staggered start times...
We believe your patients are your patients and they should be contacted with your updated contact information. An electronic copy of all their files will be supplied via USB or electronic transfer through Jane app.
We work on 2 pay periods per month:
We pay our practitioners for the treatment provided and the Clinic waits on the insurance amounts.
An open availability schedule will be posted after the quarterly meetings to choose from. Once you have booked the shift the same rules apply as your regular schedule. you may change it up to 5 weeks prior, any change after 5 weeks is your responsibility.
You are responsible to supply anything above and beyond what we supply.
Note: if you choose to use an oil, lotion, gel or cream that stains sheets, you will be expected to provide your own linens and do your own laundry offsite.
Note: absolutely no scents (we have infants and pregnancy that frequently come into the clinic)
I have been a Registered Massage Therapist for 17 years. I graduated from the International Academy of Massage Therapy in Ottawa at 19. I knew exactly what I wanted to do with my life and how I wanted to support others. In 2007, after a few years in practice in Ottawa & opening my first clinic, I moved to BC. I have worked for RMT based clinics, Naturopathic/Midwifery clinic, Multi-disciplinary clinics, Chiropractic clinic, Spas and Yoga studios as well as owning my own. From my experience I found my passion in working with babies and mothers. I have a passion for teaching as well & I am an approved continuing education teacher with the CMTBC.
I had been quite happy being a solo entrepreneur for the last decade. I had learnt a lot about what type of work environment made me happy and had a clientele I am passionate about. Then 4 years ago I realized I wanted to support more patients then I could ever do alone and made the decision to open my current clinic. I wanted to create a space of collaboration, growth & support longevity in practitioners careers. Realizing that I wanted to go above and beyond for the patients and staff I began business courses to improve what I already knew about the Health Care industry. Through that experience I have found a calling to create a Clinic that functions more like a Co-operation then a Corporation. Finding my passion in my practice and discovering my drive for business has ignited a new dream in guiding other to find their passion and setting them up for success.
I hope this to be our first facility of many that offers Innovated, Informed and Autonomous wellness services for families including pregnancy, birth, infant, child, fertility and parent support. I want to see the future generations start with positive health habits for lifetimes of happiness and wellness. I believe that small quality teams can make large impacts.
Nathalie Jones, RMT, Owner
Pre-screening 24-48 hours before appointment & masks are MANDATORY. 48 hours cancellation policy in effect, please see cancellation policy for complete details.