In Accordance with the Standards of Practice of each of the Regulatory Bodies for Health Care Professionals. Our Clinic has put in to place new protocols starting July 1st, 2021 in order to best serve our patients. Those who choose not to comply with these new protocols and policies will forfeit their treatment.
The following are mandatory procedures that will apply to every patient until further notice:
*Please note the reason for this is because vaccinations keeps the person who has received the vaccination safe, but does not prevent the transmission to others. We are a health clinic that serves a wide population including newborns, children and others with health concerns that may not be able to be vaccinated at this time. It is also important to note that some of the baby patients have had very limited exposure to other people & have only developed an immunity to their families microbial flora & exposing them to others outside their families could be problematic. The masks are for your safety as well as others.
We reserve the right to cancel or refuse appointments, please understand that we can not guarantee your appointment. For a complete protocol manual, or for more information on how our office will be taking precautions day-to-day, our cleaning and disinfection routines, or to review the new regulations provided by CMTBC, CTCMA, CCBC, WorkSafe BC or BCCDC, please contact us directly. Phone: (604)-852-7100 E-mail: email@example.com
Wash hands upon arrival, after treatment and before you take off your mask to leave. Please follow Hand Hygiene posters in Clinic.
Practitioners will be washing their hands before they welcome you, each time they enter the room, each time before they leave the room, after they leave the room, before and after they handle equipment or eat lunch.
*Wash hands if you touch your face.
Please arrive 5 minutes before appointment start time, NO EARLIER (this is to help us social distance in the waiting area).
Appointment time includes Intake, Assessment, Treatment, Home Care Directions, Room Change Over/Cleaning and Charting. We are Regulated Health Care Professionals and our duties extend beyond hands on time.
We are supplying each patient with a 3 layers disposable surgical mask once they have washed their hands and for the entirety of their appointment.
Our Practitioners will be wearing a new cloth fabric mask for each appointment that will be sanitized and washed with all the linens from each individual appointment.
Goggles and aprons are available for our practitioners to wear upon request.
There is a Screening Questionnaire that will be completed:
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another patient.
As of July 1st, we have implemented a 48HR CANCELLATION POLICY. Due to the need for a COVID-19 screening questionnaire 24 hours before each appointment, this will allow us enough time to fill the spot. Patients who provide less than 48 hours notice, or miss their appointment, will be charged a cancellation fee.
All appointments cancelled within 48 hours of appointment due to Covid-19 symptoms including elevated temperature above 38 degrees Celsius are NOT SUBJECT to Cancellation fee.
All NO SHOWS for appointments will be subject to Cancellation Fee unless you were unable to call due to illness.
All Forfeited Appointments due to disregard of Clinic Protocols ARE SUBJECT TO CANCELLATION FEE.
We are enforcing social distancing outside of treatment time. Please respect the 6 feet in between people. Floor tape will be available for reference. No guests in Clinic, exception: 1 guest if the patient is a minor or patient is in need of assistance.
Minimize time in Clinic:
June 30, 2021
Starting July 1, 2021, RMTs will transition to a communicable disease prevention plan. RMTs are expected to take reasonable steps to manage health and safety for everyone in their practice environment; this includes preventing the transmission of communicable diseases.
While a written or posted communicable disease prevention plan is not required, WorkSafeBC may inspect your clinic for measures you have put in place to prevent the transmission of communicable diseases.
RMTs may refer to Communicable disease prevention: A guide for employers, from WorkSafeBC.
Your professional judgment and choices will determine whether and how you implement additional measures specific to your practice setting, your professional insurance requirements, and your patients’ needs.
Pillars of responsible care that support the goal of communicable disease prevention are outlined in this section.
1. Prior to the appointment: Communicate with patients and all who enter the practice environment.
2. Physical Distancing
3. Hand Hygiene
4. Face Touching Avoidance – e.g., avoid touching eyes, mouth, nose
5. Enhanced Cleaning
6. Personal Protective Equipment (PPE) and mask use
July 2021: Masks are recommended by public health authorities in public indoor settings for all people aged 12+, but not mandatory.
CMTBC does not mandate the use of personal protective equipment.
An RMT may decide whether to use PPE for themselves and/or for their patient/s.
7. Professional Obligations
RMTs should also consult the following:
CMTBC’s Interim Guidelines for Return to Practice were developed in consultation with Iridia Medical Inc. (team led by Dr. Allan Holmes, MD, FRCP), and a panel of RMTs.
Please note that CMTBC’s Interim Guidelines contain many links to resources on external websites which are frequently updated. If you encounter a broken link, please email firstname.lastname@example.org to advise CMTBC.
We have a 24 hours cancellation policy (full appointment fee) and we require a credit card on file to reserve appointment. See full cancellation policy for all details.